Shipping Policy

Processing and Delivery Times

All orders are processed within 1-3 Business days. Standard shipping typically takes between 2-8 business days for destinations within the United States.

If your order is placed on a Saturday or Sunday your orders processing time starts on the following Monday- Tuesday

Please note, nationwide and global shipping delays (such as those caused by COVID-19, holiday volumes, or inclement weather) may impact your estimated delivery date.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. 

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at Contact@demoisellellc.com with your name and order number, and we will look into it for you.

Customer Responsibility

It is the customer's responsibility to provide the correct shipping address at the time of checkout. Please double check your address before submitting your order. We cannot guarantee requests to update shipping address will be processed.  If your order was shipped to an inaccurate or invalid address we cannot reship or replace it until the item has been returned to us.